Give us feedback
You can submit your feedback anonymously. However, we may be able to better serve you if you provide your name, phone number, province and the company/brand of reference. This information will not be shared with any third party.
By contacting us, you agree to the collection, use and storage of your personal information provided to us for the purposes of responding to you and improving our services.
The designated person responsible for receiving accessibility feedback is Faye Katsaros (VP, Customer Operations, Care).
Descriptions of our accessibility feedback process are available in the following alternate formats: print, large print, braille, audio format, electronic format, or other agreed-upon formats.
In accordance with the Act, we will publish an Accessibility Plan on or before June 1, 2023.
Provide your feedback through our accessibility feedback formComplete online form
Provide your feedback by email
Email us at
- The Accessible Canada Act (S.C. 2019, c. 10) and its Regulations together are referred to as the “Act”.