Our Accessibility Plan
Created in consultation with persons with disabilities, our Accessibility Plan outlines the actions we plan to take to identify, remove and prevent barriers to accessibility.View Accessibility Plan
Give us your accessibility feedback
Request an alternate format of our Accessibility Plan or our feedback process
Use our accessibility feedback online form
Other ways to contact usContact us
You can submit your feedback anonymously. However, we may be able to better serve you if you provide your name, phone number, province and tell us which of our companies or brands you’re commenting on. We will acknowledge receipt of all feedback, except for feedback provided anonymously.
By contacting us, you agree to the collection, use and storage of your personal information provided to us for the purposes of responding to you and improving our services.
The designated person responsible for receiving accessibility feedback is the Vice President, Customer Operations, Care.
This webpage is compliant with Level AA of the Web Content Accessibility Guidelines (WCAG).
1footnote 1. On this Accessibility page, the words "we", “us", “our" and "Companies" refer to the BCE group of companies and brands as they exist over time, as well as any successor companies as a result of corporate reorganizations or restructurings, to the extent that those companies and brands are subject to and not exempt from the requirements of the Accessible Canada Act (S.C. 2019, c. 10) and its regulations. Those companies and brands may include, but are not limited to: Acanac, Agincourt Productions Inc., Axia Fibrenet, Ballecourbe, BarDown, Bell Aliant, Bell Canada, Bell ExpressVu LP (Bell TV), Bell Media, Bell Media Radio Atlantique Inc., Bell Media Regional Radio Partnership, Bell Media Studios Inc., Bell Mobility, Bell Mobility Holdings Inc., Bell MTS, Bell Satellite Relay Distribution, Bell Wholesale Services, Bell Wireless Alliance Services Inc., BCE Global, Bimcor Inc., BNN Bloomberg, CABLEVISION, Cablevision du Nord, canal-d, canal-investigation, canal-vie, CFTK TV, CJDC TV, CP24, Crave,, HBO CTV, CTVNEWS, CTV Specialty Sports Holding Inc., CTV Specialty Television Enterprises Inc., CTV Specialty Television Inc., Distributel Communications Limited, DMTS, EBOX Telecommunications Inc., ESPN Classic, Exploration Distribution Inc., Expertech, Exploration Production Inc., Feature Publishing Ltd., KMTS, Le Réseau des Sports (RDS) Inc., Les Éditions Musicales L.M.S. Limitée, Les Éditions Studio V Inc., Les Studios Telson Inc., Lucky Mobile, Maskatel, Navigata Communications Limited, NorthernTel, Northwestel Inc., noovo, noovo info, noovo moi, Ontera, ORBYT, Primus, RDS, RDS JEUX VIDEO, Solo Mobile, The Sports Network Inc., Telebec, ThinkTel, TotalTV Inc., TSN, Virgin Plus, VOX, VRAK, Xittel telecommunication and Z. ↩