Who we are
Our corporate responsibility approach
We believe we must strategically manage issues relevant to our corporate responsibility. By acting in this way, we make a meaningful contribution to the creation of a sustainable future for Canadians and the world.
Supporting our purpose to advance how Canadians connect with each other and the world
We insist on this approach not only because it is the right thing to do, but also because we strongly believe that Bell’s corporate responsibility actions provide significant societal and environmental benefits that enable Bell to improve operational performance, attract and retain talent, increase access to capital and proactively manage risks. Our ESG strategy therefore generates positive returns for our shareholders as well as for our other stakeholders.
Alignment of Bell's strategic imperative to reflect our purpose
Our purpose and execution is guided by our six strategic imperatives. In 2022, in recognition that our ESG commitments underpin everything we do, we’re broadening our strategic imperatives to voice our commitment to create a sustainable future.
Governance and risk management tagGRI 102-18, 102-20, 102-22
At the management level, the Health, Safety, Security, Environment and Compliance (HSSEC) oversight committee is mandated to make every effort to ensure that our corporate responsibility strategy is integrated throughout the business in order to minimize risk and optimize business opportunities. This committee is co-chaired by the Chief Human Resources Officer (CHRO) & Executive Vice-President (EVP), Corporate Services and the Chief Legal & Regulatory Officer who report to the RPFC, CGC and the MRCC.
Corporate responsibility issues and our business
The telecommunications and media industry is the foundation of societal and economic information sharing and commerce. As the Canadian leader in this increasingly important, growing and evolving industry, Bell is a significant provider of the infrastructure essential to enable world-class quality and accessible services for all Canadians. As such, we believe that we have a responsibility to manage key corporate responsibility issues strategically.
Bell’s value chaintagGRI 102-13
Corporate responsibility topics across our value chaintagGRI 102-13.
Having a clear view of the company’s entire value chain is increasingly important in responsible business practice. Climate-related regulations and the cost and availability of materials and team members are just some examples of value chain risks. At Bell, we make every effort to continually expand and simultaneously deepen our view of actors and issues in our value chain. While our operations and influence are Canadian-based, we participate along with industry peers and across industries in global working groups (such as the Global Enabling Sustainability Initiative (GeSI) and the United Nations Global Compact (UNGC) to amplify our voice.
Bell corporate responsibility prioritiestagGRI 102-21, 102-44, 102-46, 102-47
Through this survey, we have analyzed two angles of impact. Respondents were asked to identify topics with the greatest impact on Bell’s enterprise value as well as on society and the environment. The responses received through this exercise influenced the topics discussed in this report. The results of this stakeholder engagement exercise are presented below
- GHG emissions management
- Energy management
- Digitally enabling society to transition to a low carbon economy
- Green fleet
- Climate change risks & opportunities
- Network reliability
- Data privacy
- Information security
- Customer satisfaction
- Diversity & inclusion
- Waste management
Other pertinent issues
- Accessibility & availability
- Community investment
- Community partnerships
- Environmental impacts of products and services
- Health & Safety
- Innovation of products & services
- Local employment
- Responsible supply chain management
- Social impacts of products and services
- Take-back programs
- Talent attraction & retention
- Training and career development
The Sustainable Development Goals developed by the United Nations that stakeholders consider Bell can have the greater impact on are:
Other SGDs that stakeholders consider Bell can contribute to:
For more information on our reporting strategy, read Our corporate responsibility approach.tagGRI 102-46, 102-47