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Who we are

BCE 2022 at a glance

Who we are
BCE 2022 at a glance
Our networks

Maintained a network reliability level of 99.9901% during the yearfootnote 1


5G network covers 82% of the Canadian populationfootnote 1


We expanded our pure fibre network to an additional 854,000 homes and businesses in 2022footnote 1


This year, we observed a 155% increase in reported phishing simulations from fully trained employees

Our customers and relationships

Decrease in complaints accepted by the Commission for Complaints for Telecom-television Services (CCTS)


Announced $10 million in additional funds for mental health


additional communities in Canada’s far north are now served primarily by fibre


Spent $104M with certified diverse suppliers

Our products and services

Approximate amount invested in research and development in capital expenditures in 2022


Bell technologies enable GHG abatement that is 5.2 times Bell’s operational GHG emissions


Hours of original content produced in 2022


of all entertainment programs commissioned are led by Black, Indigenous, and Persons of Colour or creatives from other equity-seeking communities

Our environment
Science based targets

Scope 1, 2 and 3 science-based targets by 2030 approved by SBTi

Carbon neutral

Carbon neutral operations starting in 2025


E-waste customer devices recovered in 2022footnote 1

ISO 14001 & 50001

Environmental & Energy Management Systems ISO-certified

Our people

Overall team member engagement scorefootnote 1

Diversity employer

Recognized as one of Canada’s best diversity employersfootnote 2


Black, Indigenous and Persons of Colour (BIPOC) representation among directors and executivesfootnote 1


Gender diverse Directors on the Board

Our financial resources

Sustainability linked loan


Shareholder return from 2018 to 2022footnote 3


Common share dividend increase for 2023


Proceeds of 2021 sustainability bond allocated to both environmental and social eligible investments

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Who we are

Leadership and recognition

Who we are
Leadership and recognition