Customers

Empowering our Customers

Our stakeholders believe that telecommunications products and services must unfailingly serve the public good, particularly as new issues emerge such as the use of cellular phones while driving, children and cybersafety and SPAM messaging. We take our product responsibility very seriously and every year demonstrate a steadfast commitment to do what is right for our customers and society at large.

More info on Product Responsibility

Our responsibility to customers extends beyond stellar product stewardship to a firm belief in Product Access, providing ways for special needs and remote area customers to link with the larger world. It encompasses the provision of innovative and sustainable communications E-Solutions, clear and ethical Promotions and Practices and the delivery of a positive Customer Experience.

*Findings of qualitative research conducted by Bell Canada in 2005