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Caring for future generations

Minimising our Environmental impact in everything we do
Bell plays a leadership role in the communications industry by taking environmental protection into account in all aspects of its operations, including the deployment and maintenance of its networks and the efficient use of energy and resources in operations. For over 20 years, we have implemented and maintained numerous programs to reduce the environmental impact related to our operations 
Using energy efficiently both helps the environment and supports our strategic imperative to achieve a competitive cost structure. In 2011, we introduced Bell Media and The Source into our environmental management system under the same guiding principles.
The communications services we offer customers and use ourselves, such as conferencing solutions, are effective substitutes for travel, while efficient data management, virtualisation and telematics also reduce energy use in a variety of ways.
Other Environmental Programs
We have implemented and maintained numerous additional programs to reduce the environmental impact related to our operations. Here are some examples:
Visual appearance
Environmental Assessment
Petroleum storage tanks
Ozone depleting substances
Environmental incidents
Environmental training
Working towards a low carbon future
Bell is constantly striving to reduce its own greenhouse gas emissions while providing our customers with innovative solutions. Bell is engaged in many carbon initiatives, such as:
For more information and data on Bell’s energy consumption and emissions of specific gases is provided in our detailed 2011 GHG Emissions Report (..\PDF report EN\Additional document 2011 CR\2011_GHG_report_EN.doc
Data centres 
The two latest additions to Bell’s network of data centres use innovative clean technology to provide customers with co-location, managed hosting and next-generation cloud computing services such as software-as-a-service and hosted unified communications. 
Markham, Ontario uses power from a local district energy utility, which produces emergency power and cold water on a massive, highly efficient scale, augmented by a solar array on the roof of the data centre. It also repurposes the cold water used to cool equipment in the centre by returning the now warm water to the community where it is used to help heat nearby schools and community centres.
Buckingham, Québec is to be in the top 2% of data centres in North America for the most effective use of power. 
In 2011, Bell’s Montréal campus won the 2011 Building of the Year Award from the Building Owners and Managers Association (BOMA) of Québec. Six other Bell buildings in Québec, also received BOMA BESt certifications for management practices that protect the environment
Communications technology 
Bell uses its technologies to further reduce energy consumption, team travel and the use of material resources, all of which contribute to reducing carbon emissions. 
Through virtualization, we decommissioned 664 servers, reducing capital requirements and saving approximately 2.8 million kWh per year – enough energy to heat 280 households for a year. That also amounted to a reduction of 159 tonnes of greenhouse gases.
Customer products
Bell increased the number of collection points by introducing the program to The Source stores across the country. In 2011, we recovered 186,823 phones. Since 2003, we have collected 1,065,304 phones.
In 2011, we also collected the following for either reuse or recycling:
8.6 tonnes of batteries and accessories 
510,300 modems (285 tonnes)
418,400 TV receivers (1,528 tonnes)

Minimizing our environmental impact in everything we do

A commitment to environmental protection aligns with our sustainability vision and with our strategic imperative to achieve a competitive cost structure. 

Bell makes every effort to be environmentally responsible when deploying and maintaining networks, building our offices, and consuming energy and other resources. Bell team members save energy and reduce greenhouse gas emissions by minimizing the time fleet vehicles idle, increasing energy efficiency at Bell facilities, and using Smart meeting tools such VideoZone as an alternative to travel. We are visible supporters of broader environmental initiatives such as earth Hour when most Bell buildings and signs on major venues such as the Bell Centre go dark.

For more than 20 years, Bell has operated numerous programs to reduce the environmental impact of our operations. Bell has achieved ISO 14001 certification for our environmental management system, the only Canadian telecommunications company to do so. 

For more information on our environmental initiatives, view our Corporate Responsibility Report 

Quick Facts

  • Bell team members held more than 101,000 VideoZone conferences, 418,178 AudioZone calls, and a monthly average of 35,000 Live Meeting sessions in 2012, improving our efficiency and helping reduce the need for travel
  • 14 more VideoZone conference systems were installed in 2012 to encourage virtual meetings 
  • 159,524 mobile phones recovered in 2012, for a total of 1,225,428 mobile phones since 2003
  • We had a total of 36 hybrid vehicles in our fleet at the end of 2012 
  • Annual lighting costs for the Toronto data centre have been reduced approximately 76%
  • 73.5% (14,673 metric tonnes) of waste recovered was diverted from landfill, an increase of 2.3 percent-age points over 2011.
Team members conducted more than 1.1 million teleconferences in 2011 and also substituted web and video conferences for travel. That reduced travel costs and eliminated the emission of an estimated 2,300 tonnes of greenhouse gases during the year.
Bell was the first company to establish a cross-Canada collection program for reusing and recycling mobile phones.  Bell recovered 186,823 mobile phones in 2011 for a total of 1,065,304 recovered since 2003. 
Bell collected 8,543 tonnes of material from network operations in 2011. From this amount, 7,778 tonnes (91.0%) either sold, refurbished, recycled or used as a fossil fuel substitute. This is a 0.9% percentage point increase over 2010.