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Customers

Protecting Customers:

Bell is committed to the protecting the privacy of its customers’ information. The Bell Privacy Policy complies with the Personal Information Protection and Electronic Documents Act, and incorporates the principles of the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information. 

In order to meet demands for greater clarity and transparency with respect to privacy, we’ve set out key elements of our privacy code in a simple, easy-to-read privacy statement. Our Privacy Policy, and the answers to frequently asked questions, are available on our websites under privacy at Bell.

Protection of minors:

As the largest supporter of Cybertip.ca after the federal government, Bell is helping safeguard children from being sexually exploited on the Internet.Cybertip.ca provides the public with a mechanism for reporting illegal Internet content and apprehending criminals who victimize children. In addition, the tipline contributes to public education and prevention through its online safety strategies and national public awareness campaigns. Since Cybertip.ca was launched in 2002, 78 people have been arrested and at least 30 children have been removed from abusive environments as a result of tips provided by the public. 

For more information on privacy and protecting customers, view our Corporate Responsibility Report