French Village

City: French Village

Rate Band: E

Primary Exchange Service: Individual Line $32.48 (1)

Touch-Tone Service: Not applicable.

Primary Directory Listing: No Charge (2)

Service Connection Charge: $35.00 NPV (3), $95.00 PVC (3)

Interest on Deposits: All deposits held by the Company gather simple interest. Interest paid on deposits is the prime lending rate of the Royal Bank of Canada, less two and one-half percent.Interest is applied at the end of every calendar year, or upon termination of service, or the end of the probation period. Interest is applied from the day the deposit is taken or from the last day interest was previously paid.

Note 1: Includes Extended Area Service or Community Calling Plan, if applicable.

Note 2: A primary listing may consist of: (a) the name of the customer for whose use the service has been contracted and which may be the name of a person, a partnership or corporation or the name under which the principal business of the customer is regularly conducted. (b) dual listings are available for residence customers and may consist of the given name or initials of two individuals who have the same surname and reside at the same address. (c) the address of the premises at which the service is furnished. Upon the customer's request, the address may be omitted. (d) the telephone number of the service.

Note 3: Standard Service Charges: (a) Work Without a Premise Visit (NPV) For orders that do not require a customer premise visit, the charge covers the work involved in receiving the customer's request and the provisioning of service including the work in the Company?s central office building or reconnecting facilities. The NPV charge includes the work for one network access. (b) Work with a Premise Visit Charge (PVC) For orders that require a customer premise visit to install new facilities, the charge covers the work involved in receiving the customer's request and the provisioning of service on the company side of the demarcation point or line protector block where one has been installed and includes the work in the Company?s central office building. The PVC includes the work for one network access only. The PVC includes travel costs to the customer premises, dispatch, scheduling system costs, and installer preparation time.

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